Device Condition Criteria

TO RECEIVE THE FULL VALUE OFFERED FOR YOUR DEVICE THE BELOW CONDITIONS MUST BE MET:

 

New:

  • Device is unopened and unused, with all the original accessories and packaging
  • The device must be original (UK/European spec)

Good:

  • All parts of the device (including system software) are original and fully functional
  • Light wear and tear acceptable (eg. surface level scratches which cannot be felt under the nail or seen when the screen is in use)
  • Touch, Touch ID, Face ID, Fingerprint recognition, NFC work (If applicable
  • Battery health above 80%
  • No heavy wear and tear such as deep scratches or chips to the screen or housing
  • No major damage (i.e. liquid damage, cracks to the screen or housing, or bends in the shape of the device

Poor:

  • All parts of the device (including system software) are original and fully functional
  • The screen may have deep scratches which can be felt under the nail or seen when the screen is in use)
  • The housing may have dents or chips
  • Touch, Touch ID, Face ID, Fingerprint recognition, NFC work (If applicable)
  • Battery health above 80%
  • No major damage (i.e. liquid damage, cracks to the screen or housing, or bends in the shape of the device)

Faulty/Broken:

  • The device may have faulty components (i.e. camera, charging port, battery under 80% health).
  • The device may have heavy scratching, dents or cracks in the screen or back glass. Any screens with cracked glass must be in a refurbishable condition (with no touch issues, discolouration, screenburn, other display pixel damage).
  • The device must activate and power up to the home screen in order for us to guarantee the safe removal of your personal data.
  • Devices which are bent, snapped in half or missing components, have counterfeit components, or those with liquid damage, faulty touch, screen pixel damage, or faulty Face ID / NFC may be subject to a revised offer.

 

All devices must be factory reset and must not be locked to your iCloud, Samsung or Google account. Any devices received which are locked and inaccessible will be subject to delay and may need to be returned at your expense.

Boost Gadgets reserves the right to withdraw or revise any quote originally provided based on the actual condition of the received item. We will contact you by email in all cases where a discrepancy is found between the condition stated during the original order and the actual condition of the received device. Any discrepancies found will be clearly communicated and a revised price will be offered. Should you not accept the updated quotation you must communicate this to us within three days of the updated quotation being made. Unless you communicate to us that the updated quotation is not accepted within the three-day period, your non-response shall be deemed an offer to sell the device at the revised price.

All devices must be free of finance and legally yours to sell. Any devices found to be Blacklisted, Greylisted, registered as lost or stolen or subject to an ongoing insurance claim may be quarantined or subject to return at your expense.